Who is this Ian you speak of? Ian cares. Deeply cares. He cares about doing the right thing, getting the job done, spec’ing the bike right – as in the way you’d want to set it up, or how the bike shop would want to set it up for the customer. He came from bike shops. He loves bike shops. When you see him, he’ll be wearing a bike shop T-shirt. Beyond that, the shirt will probably have something on it that you’d only really get if you worked in a shop – like a pie plate, something causing pinched fingers between spokes while attempting to remove, heaving a complete build out of a box. Ok, that’s the wrong way to do it, fine, something I’d take a screw driver to while losing my patience. Read more